COMPANY STRUCTURE
Management plays a critical role in ensuring the success of the company. They provide leadership and direction, and oversight to ensure that the organization is working towards its goals and achieving its objectives.
The management’s key responsibilities are setting goals and objectives, planning and organizing, staffing and recruiting, managing the finances and performance of the organization. They are also responsible for communication and collaboration within the organization.
The office support department is responsible for providing administrative support to ensure the smooth running of the business operations.
Customer support is responsible for providing end-to-end support for SAP Document Management System (DMS) users with issues related to the DMS platform and related systems.
The team’s overall tasks are providing end-to-end user support for the SAP document management Platform based on a combination of technical expertise, user training, and ongoing monitoring and maintenance. By taking a proactive approach to user support, the team can help ensure that the end-users are able to effectively use the system to manage their documents and collaborate with others. The customer support team provides go live support and 8-17 CET end-user support.
The project department is responsible for managing the strategic projects for Netcare, such as The Elephant and Document Collaboration Hub (DCH) from inception to completion.
The team’s primary tasks are planning, executing and managing the projects. The team is also responsible for managing resources and measuring the performance of the projects in the organization.
The special operations department is responsible for ensuring that the organization can execute special operations and initiatives that require specialized skills, expertise, or resources.
Ad hoc projects and Proof of Concepts (PoC) are placed in this department until a project is decided to be of strategic importance for Netcare. All strategic projects are placed in own section under Projects.
The team is responsible for driving innovation, managing crises, and providing strategic intelligence to support decision-making.
Take full control over the creation and management of complex document structures.
Take full control over the creation and management of complex document structures.
Take full control over the creation and management of complex document structures.